Anti Harassment and Bullying
All businesses should be committed to providing a safe working environment, free from bullying and harassment.
This course covers the commitments...
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Business Skills Online Courses
Anti-Bribery and Corruption
This course examines some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed...
Conflict Resolution in the Workplace
This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effect...
Customer Service
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assist...
Cyber Security
Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against da...
Developing Good Employee Relations
This course will define employee relations and cover the many benefits good relations can bring to an organisation.
It’ll explain how to bui...
Developing Teamwork
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations f...
Disciplinary Procedures
The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of...
Effective Delegation
Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-her...
Facebook for Business
Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will ha...
Introducing GDPR
This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including com...
Leadership Skills
This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leaders...